Job Information
Crown Equipment Corporation Content Strategist Software in New Bremen, Ohio
Content Strategist Software
Location:
New Bremen, OH, US, 45869
Company Description:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Primary Responsibilities
Create and maintain comprehensive governance standards for documentation of software architecture, design decisions, and technical standards.
Ensure documentation for software systems is accurate, up-to-date, centralized, and accessible to development teams and stakeholders.
Collaborate with subject matter experts to capture essential information used to form documentation structures and governance.
Work with internal global content management team to maintain translation documentation.
Define and enforce standards for file and folder naming conventions and descriptions.
Create and uphold standard policies for document creation, archiving, and deletion.
Conduct regular audits of the system for consistency, and to ensure documentation complies with governance and global master standards.
Maintain a glossary of terms to ensure consistent language and branding across the software organization and respective applications/software products.
Ensure high copy standards in all written material and application components, including copyediting for grammatical and spelling accuracy and employing UX best practices.
Identify and establish appropriate channels for disseminating documentation (e.g., wikis, SharePoint, version control systems/release documentation, etc.).
Conduct regular learning sessions to educate and inform content management strategies and best practices.
Provide technical guidance to development teams regarding documentation practices.
Qualifications
Bachelor’s degree in Technical Communication, Business Analyst, Customer & User Experience, Computer Science, or related field is preferred.
5 years of related experience is required.
Demonstratable experience with the implementation and governance of Web Content Accessibility Guidelines (WCAG) within a software product
Experience in technical writing and content architecture is preferred.
Prior experience in software development or IT environment, with demonstrated understanding of software development methodologies and architecture principles.
Experienced managing collaboration platforms.
Demonstrated experience with design tools (Figma, Storybook, etc.) and content management systems.
Experience working in a collaborative Agile environment with multiple teams.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EO/AA Employer Minorities/Females/Protected Veterans/Disabled